Azumi’s commitment to quality means we stand behind our instruments to ensure you get the most musical pleasure
and enjoyment. Rest assured that our primary goal is your satisfaction in our products. We are proud to offer one of the best wind instrument warranties in the industry – a statement of quality and dedication to musicians everywhere.
Azumi Flutes are guaranteed free of defects in workmanship and materials. Azumi’s obligation under this warranty is limited to the remedying of any defective part, or parts of such products when, from the point of delivery to the original purchaser through the stated period determined by warranty type.
Azumi’s plated finishes are of the finest materials and workmanship, and are covered under this warranty relative to manufacturing defects only. There is no warranty against deterioration due to perspiration, acid, corrosion, atmosphere, wear and tear or other external causes.
Corks, springs, pads and other parts subject to normal wear have no warranty coverage.
The remedies of defects covered under this warranty are at the expense of Azumi and shall be completed within a reasonable amount of time. All warranty service must be performed by Azumi or its duly authorized representative. Shipping and insurance charges for instruments requiring warranty services are to be paid by the owner. Authorized dealers should contact Azumi for instructions before returning instruments for warranty service. Azumi will be the sole judge as to cause of damage or defects and be responsible for repair. The repair of an instrument shall constitute a settlement in full of all claims for damages and shall operate as a release of such claims for damages arising out of the warranty by both the buyer and Azumi.
This warranty excludes all consequential damages. It does not cover damages resulting from accident, misuse, normal wear and tear or tampering. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights. You may also have other rights which vary from state to state.
Contact Azumi if you have any additional questions about authorized Jupiter representatives or about your warranty.
12020 Eastgate Blvd.
Mt. Juliet, TN 37075
Please use the form below to register your flute’s warranty. This warranty registration form is for purchases within the U.S. only. For warranty registration on purchases outside of the U.S., please contract the dealer in your country. If you have any questions, please contact our customer service department.